Shipping policy

Shipping Policy

Overview

At SKM, we aim to provide a reliable and efficient shipping experience for all our customers. By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Shipping Methods & Carriers

  • We offer shipping through a variety of trusted carriers.

  • The available shipping options will be displayed at checkout.

  • Delivery times vary depending on your location and the shipping method selected.

Processing Time

  • Orders are typically processed within 1-3 business days after payment is confirmed.

  • Custom, personalized, or backordered items may require additional processing time.

  • You will receive a confirmation email once your order has been shipped.

Shipping Rates

  • Shipping costs are calculated based on your location, weight, and selected shipping method.

  • Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

  • Free shipping promotions, if available, will be applied at checkout.

Delivery Times

  • Estimated delivery times are provided by carriers and are not guaranteed.

  • SKM is not responsible for delays caused by carriers, customs processing, or events beyond our control.

  • Once your package is handed over to the carrier, the risk of loss or damage passes to you.

Tracking Orders

  • You will receive a tracking number via email once your order has been shipped.

  • Tracking information may take 24-48 hours to update with the carrier.

  • You can monitor your package using the carrier's website.

International Shipping

  • SKM ships to select countries; international shipping rates and times vary.

  • Customers are responsible for any customs, duties, or import taxes.

  • Delivery delays may occur due to customs inspections or local postal services.

Damaged or Lost Items

  • Please inspect your order upon receipt.

  • Contact us immediately at info@skmoutlet.com if items are damaged, defective, or lost during shipping.

  • We will work with you to resolve the issue, including replacements or refunds if applicable.

Contact Us

For any questions regarding shipping, delivery, or tracking, please contact us at info@skmoutlet.com.